Remote Support

Download our remote support tool and we'll connect to your computer in minutes. Just click the button for your device, run the file, and we'll take it from there.

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Before You Download

Please call or email us first so we're ready to connect when you start the session. This ensures faster support.

Email Us
Email Us
Call Now
Call Now
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PC Support

Download our remote support tool for Windows. Once installed, share your connection code with our technician and we'll connect securely to troubleshoot your issue.

Download for Windows
Download for Windows
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Mac Support

Download our remote support tool for macOS. Once installed, share your connection code with our technician and we'll connect securely to troubleshoot your issue.

Download for Mac
Download for Mac

How It Works

Three simple steps to get connected with our support team.

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Step 1

Download

Click the button above for your device type.

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Step 2

Run the file

Open the downloaded file. No installation required.

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Step 3

Share your code

Give us the connection code shown on screen. We'll handle the rest.

Before You Download

Prefer to call? Reach us at (217) 204-9004 or send us a message.

Call Now
Call Now