Remote Support
Download our remote support tool and we'll connect to your computer in minutes. Just click the button for your device, run the file, and we'll take it from there.
Before You Download
Please call or email us first so we're ready to connect when you start the session. This ensures faster support.
PC SupportDownload our remote support tool for Windows. Once installed, share your connection code with our technician and we'll connect securely to troubleshoot your issue.
Mac SupportDownload our remote support tool for macOS. Once installed, share your connection code with our technician and we'll connect securely to troubleshoot your issue.
How It Works
Three simple steps to get connected with our support team.
Step 1
Download
Click the button above for your device type.
Step 2
Run the file
Open the downloaded file. No installation required.
Step 3
Share your code
Give us the connection code shown on screen. We'll handle the rest.
Before You Download
Prefer to call? Reach us at (217) 204-9004 or send us a message.